FAQs for restaurateurs

Is an app required?

What do I need to use the system?

In what range does getService work?

The service distinguishes between the user groups Guests and Waiter. Guests can use the service at the company's location within a radius of approximately 200 metres. Waiter can use the service independent of location.

Can I register several waiters with the system?

Yes, you can enter and rename any number of waiters with the system. delete.

Can use multiple service cubes on a large table set are?

Yes. several service cubes can have the same table number.

Can I also use the service cube outdoors?

Yeah, you can do that. It is UV-resistant and waterproof.

If drinks are accidentally placed over the service cube it retains its function or is it then unusable?

As it is watertight, it retains its function even after such an accident.

Is the system protected against misuse?

Yes, the system uses various security mechanisms on the software side that protect it from misuse. protect. In addition, the entire system is protected via a secure SSL connection.

Can several waiters receive the same signal?

Yeah, you can do that. The responsibilities can be defined via table assignment.

Can I give feedback to Qsignal®?

Yes, each waiter can give direct feedback within the application. You also have the option of to contact us within our customer portal and via our support e-mail.

The system improves the service?

Yes. The request of the guest reaches the responsible waiter directly, which accelerates and accelerates the service. makes it more efficient.

What do I do if a service cube gets lost, or is stolen?

Please contact us so that we can register a new service cube and send it to you can.

FAQs for Guests

Functions getService also on iPhones?

Is an app required?

Must I register?
How to use the system?
Mains the application getService opened when the Smartphone in the meantime is used for emails, messaging or calls?

Yes, as long as your ringing signal is active (3 minutes)

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